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Job Overview: The purpose of this internship is to provide a unique opportunity to assist the day-to-day operations of the Suite Services department for an NFL Franchise. The Intern will become an integral part in creating a superior experience for Giants suite partners and their guests. The ideal candidate should exhibit a strong work ethic and can maintain a professional demeanor in the presence of clients and VIPs.
Responsibilities/Functions:
The primary responsibilities of the Suite Services Intern include, but are not limited to, the following:
- Communicate with premium clients via phone and email, handle requests and/or complaints.
- Prepare and deliver suite gift bags, display signage, and setup additional gameday suite requests.
- Manage single game rental and suite partner logistics.
- Coordinate with catering company on suite food and beverage orders and credits.
- Assist suite team with suite logo displays.
- Track suite visits, field passes, and gameday notes in Salesforce.
- Accompany alumni for meet and greets and suite visits.
- Provide operational support for Giants events as well as home games including guest check-in, set-up & breakdown, and reports/recaps.
- All other tasks assigned by management.
Qualifications:
- Bachelor’s degree or college senior.
- Exceptional interpersonal skills and ability to interact with C-level executives.
- Strong work ethic, willingness to accept all assignments, quick learner.
- Ability to multi-task and work in a fast-paced environment, while maintaining attention to detail.
- Familiar with football and sports industry trends.
- Experience using Microsoft Office Suite and Outlook Email Management.
- Archtics experience a plus.
- Must be punctual, reliable and have transportation to and from Quest Diagnostics Training Center and MetLife Stadium (both in East Rutherford, NJ).
Giants Stadium LLC is an equal opportunity employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
