TPC River Highlands is a private golf course located in Cromwell, CT, just outside of Hartford. TPC River Highlands’ championship golf course hosts the PGA TOUR’s Travelers Championship, the largest professional sports event in Connecticut. Along with the world renowned golf course, TPC River Highlands opened a brand-new state of the art 40,000 square foot clubhouse in 2019, featuring three event spaces, covered patios, two full kitchens, and an outdoor event lawn, capable of hosting events from 12-person private dining to 500-person events.

Set tables with appropriate place settings and in accordance with the particular meal period. Remove all dirty dishes, silverware, and glassware in the dining room areas whenever necessary, and deliver them to the assigned dish washing area in the kitchen. Refresh tables as necessary according to defined steps of service for particular meal period.

QUALIFICATIONS

High school diploma or equivalent education. Basic knowledge of food and beverage service operational procedures as would normally be acquired through at least 2 months previous similar experience. 

 

RESPONSIBILITIES/DUTIES

• Pick up and distribute all clean dishes, silverware, and glassware from the appropriate storage areas to the appropriate service station. 
• Assist Bartenders in keeping all ice stations in the dining room filled at all times. 
• Clean the floors in the dining room.  Ensure that floors are swept, vacuumed, or mopped at least twice each shift, or more, as needed. 
• Serve and refill water and beverages to guests as needed.
• Brew coffee, decaf and iced tea as needed.
• Stock service station with supplies as requested.
• Set-up and break-down buffets, banquet tables, chairs, head tables, display tables, theme decorations, and other equipment as requested per contract. 
• Ensure that service procedures are adhered to as outlined in the TPC Brand Standards.
• Assist servers with table maintenance pre-cleaning, crumbing, cleaning and resetting including changing out linen.  Keep breakdown stations clean at all times.
• Set-up and breakdown dining room tables, chairs, display tables and carts, theme decorations and other equipment to accommodate the operation as required by the reservation book and/or special event Banquet Event Order.
• Attend pre-meal meeting as requested.
• Greet all arriving guest at assigned station in a pleasant manner, make them feel welcomed.
• Complete daily assigned side work.
• Operate within all guidelines, policies, standards, and constraints as established by PGA TOUR Golf Course Properties, Inc.
• Understands members and guests comments and complaints and forwards that information immediately to supervisor.
• Ensure that the Supervisor on the floor, Director of Food and Beverage and/or GM are informed of members/guests who may be intoxicated.  Any member/guest who is clearly intoxicated is NOT to be served.
• Special projects or other duties as assigned.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear.  The employee must regularly lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.

An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.

This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned.  The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

Travel

• Travel is not expected for this position.

Work Schedule Expectations

• This position requires shifts as necessary based on business levels.

Supervisory Responsibility

• This position has no direct supervisory responsibilities.