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Come join America’s Team and be a part of the 5x Super Bowl Champion Dallas Cowboys Family! Our winning tradition doesn’t just happen on the field, it extends into our communities and retail stores. The Dallas Cowboys Pro Shops provide the ultimate game day experience while carrying the largest selection of official Cowboys fan gear. As part of the Team, you’re an integral part of our selling culture and ability to bring the excitement of the Dallas Cowboys to our fans. The Star represents our success and quality of work through world- class customer service. Earning your Star come with a commitment to deliver an exceptional customer experience while maximizing sales and profit. We are recruiting teammates who act with integrity, pursue excellence, give back to the community, display teamwork, and strive for passion every day. If you believe your skills and experience would be a great fit for the Dallas Cowboys Pro Shops, we encourage you to apply today! The Key Holder is a leadership position focused on driving sales and delivering excellent customer service. The Key Holder helps coach and develop sales associates while sharing in the opening and closing responsibilities.
Job Duties:
- Drive and maintain a service-oriented culture
- Maintain core standards, Replenish, and re-merchandise the floor when necessary
- Coach and train associates on product knowledge and basic job responsibilities
- Be knowledgeable and proficient in operating the Point of Sale
- Resolve any customer incidents
- Able to operate a Windows computer including Microsoft Word and Excel basics
- Able to troubleshoot/problem solve and remain calm in difficult situations
Qualifications:
- High School Diploma or GED preferred
- 1 – 3 years of retail clothing experience preferred
- Able to communicate information effectively and use analytical skills to make decisions
- Able to lead by example and encourage others to follow
- Able to demonstrate flexibility and quickly adapt to changes while maintaining high levels of productivity and effectiveness
- Able to work well within a team environment, offering assistance and support to team members whenever necessary
- Able to work flexible hours, including nights, weekends, and early mornings
The Dallas Cowboys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
