Our box office ticket sellers play a critical role in the overall fan experience at Chickasaw Bricktown Ballpark. Our sellers will assist customers with ticket purchases to OKC Baseball Club games and other ballpark events. Sellers will also inform customers of Chickasaw Bricktown Ballpark information (i.e. upcoming events, ticket availability, event selection, venue amenities, etc.) At the close or end of the shift, ticket sellers will reconcile all sales and receipts. This is a part-time, hourly position.
Key Responsibilities:
- Always act in a positive and professional manner; providing unsurpassed customer service
- Work well in fast-paced environment
- Process and verify credit card purchases and handle cash transactions
- Maintain a well-groomed appearance and be in uniform
- Understanding of the ballpark layout including seating locations and hospitality spaces
- Answer Box Office telephone and respond to customer questions regarding events, ticket operations, and assist patrons in finding seat locations on seating diagrams
- Retain knowledge pertaining to the different types of tickets and their amenities
- Other duties as assigned
Necessary Skills:
- Knowledge, understanding, and comfort with computers
- Highly organized and resourceful, with the ability to multi-task
- Experience handling large volumes of cash
- Impeccable attention to detail
Time Commitment
- Typical shifts are 4 to 5 hours in length
