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Augusta National Golf Club’s Tournament Department is seeking an experienced Intern to be a valuable contributor to the operational success of the Masters Tournament, a global sporting event and one of golf’s four majors. The Masters Tournament Intern will report to the Senior Manager of Tournament Operations and will assist with event logistics and support our professional staff. The role will also learn best practices in vendor relationships and assist with coordination and procurement processes. This position will help coordinate communications and support for Tournament Volunteers and the Committees they support. The individual will be exposed to a variety of practical learning experiences within the department and assist with both verbal and written communication as needed. This position requires residence or relocation to the Augusta, GA area. This is a paid, nine-month internship that will run from September 1 - May 31. Housing assistance is provided.
Essential Functions of the Job
- Interfaces and collaborates directly with the Senior Manager of Tournament Operations and Tournament Headquarters staff to support with planning and coordination for all on-site operations of the Masters Tournament. This position also supports the conduct of the Augusta National Women’s Amateur and the Drive, Chip and Putt National Finals.
- Supports the coordination of contractors, vendors and related procurement. This includes scheduling and deployment of associated services, materials and goods for the Masters Tournament. Coordination duties include, but are not limited to: Parking & Shuttles, Courtesy Vehicles, Golf Carts, Radios, TV’s, Office Trailers, Signage, Observation Stands, Player Services, etc.
- Assists with various administrative duties relating to member-led Tournament Committees, including scheduling, communications and meeting minutes.
- Works with team members on the creation of operational documents and maps for internal use and for Tournament patrons.
- Assists with the Volunteer Program. This includes, but is not limited to: Volunteer scheduling, email communication, Volunteer meetings, uniforms and credentialing.
- Supports with the administration of Rules and Competition and other Tournament administration tasks.
- Supports with the administration of Appreciation Week for volunteer participants.
- Supports all Tournament Headquarters Staff on ad hoc projects and tasks as needed.
- Attend selected Tournament operations meetings, keeping meeting notes and tracking action items from those meetings.
- Aids the credentialing team, including review of credential lists, inputting credential information into the ANGC ticketing system and checking finished credentials for accuracy.
Physical Demands
- Acceptable level of hearing and vision to perform job duties.
- Occasionally required to walk and work with hands and arms, lift up to 25 pounds and/or drive a golf cart.
- Constantly required to sit, sometimes for several hours at a time, and use their hands and fingers to operate a computer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties and Responsibilities
- Liaise with Committee Members and Tournament Officials as needed.
- Performs other duties that are deemed by management to be an integral part of the job.
Qualifications:
Skills/Knowledge/Attributes:
- Excellent interpersonal and communication skills (written and verbal).
- Effective time management skills with the ability to prioritize multiple projects and high workloads with high attention for detail.
- Ability to solve problems independently and in conjunction with others.
- Knowledge of golf tournament operations practices and principles.
- Proficiency of the Rules of Golf preferred.
- Proficient with Microsoft Office, Publisher, Excel, Word and Power Point.
- Efficient organizational skills, creative, resourceful and diligent in working with repetitious tasks.
Relative Experience/Education:
- Bachelors degree required, or currently enrolled in a college or university with a senior class ranking.
- Experience working for a professional golf tournament preferred.
Required License(s):
- Possess a valid driver’s license and/or successfully completes the Club’s internal motor vehicle training program.
Projected Work Schedule:
Normal work hours are 8:30 am to 5:00 pm, Monday through Friday. Must be available to work nights, weekends, and holidays, and overtime as dictated by the needs of the business.