The Tampa Bay Rays are seeking a hard-working and team-oriented individual to join the team.
Responsibilities
- Install wired and wireless voice and data networks.
- Install video surveillance equipment (Cameras, Switches, Servers)
- Install and conduct routine maintenance of structured cabling systems (Cat 5E, Cat 6, Fiber, and Coax).
- Remove and rearrange audio/visual, voice, and data equipment around the stadium.
- Tests, troubleshoots, adjusts, and performs minor repairs of audio/visual, voice, and data equipment around the stadium.
- Provide appropriate customer service when responding to a customer request or fulfilling project requirements.
- Delivery and Setup of audio/visual, voice, and data hardware.
- Isolating hardware and line troubles.
- Provide daily, weekly, and monthly maintenance checks and troubleshooting on all audio and video systems around the stadium.
- Assist other Technicians (Help Desk Staff) to troubleshoot and optimize both the video and audio components around the stadium.
- Understand and make appropriate changes to audio and video system configurations.
- Manage inventory and life-cycle management of equipment and ordering supplies.
- Configure conference rooms for audio and video conferences and briefings as required daily. Coordinate with requestors on meeting requirements and provide documentation of support.
- Supplement Help Desk with daily assigned tasks and projects.
- Perform other duties and responsibilities as required, assigned, or requested.
Qualifications
- Knowledge of computer systems and software
- Familiarity with hardware and software installation
- Excellent problem-solving and troubleshooting skills.
- Strong communication and customer service skills
- Able to work independently and as part of a team.
- Able to learn quickly and adapt to changing technology.
- Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting.
- Excellent customer service skills over the phone, by email and in-person
- Ability to multi-task in a fast-paced, dynamic environment
- Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
