Job Title: People & Culture Coordinator

Date: March 26, 2024

Department: People & Culture

Reports to: Director, People & Culture

# Direct Reports: None

Perks and Benefits:

FREE: breakfast, lunch, parking, on-site gym and training classes, and gym membership at Chicago Athletic Clubs.  Free Peloton membership, casual dress environment, access to United Center concert events, competitive total rewards package, full benefits (medical, dental, vision, 401k matching, paid life insurance), comprehensive PTO package, social events, volunteer opportunities, and learning and development. 

What It’s Like Working Here:

The Chicago Blackhawks experience isn’t just on the ice.  Our office, located in the United Center, promotes a performance based, fun, engaging, fast-paced and collaborative atmosphere where we can celebrate both hockey and each other.  Our commitment to curating an environment where all individuals feel empowered to bring their best self to work each day can be seen throughout our organization.  Whether you are a job seeker looking to join the organization, a current member of our amazing team, or someone looking to help support our mission, our goal is the same – to reimagine the potential of hockey.

The Top Shelf:   

We are seeking a dynamic and proactive People & Culture Coordinator to join our team. In this role, you will play a pivotal part in fostering a positive and inclusive workplace culture while supporting the needs of the People and Culture Team and employees. The People & Culture Coordinator will collaborate closely with various departments to coordinate HR initiatives, ensure flawless process execution, and ensure compliance with employment regulations. This role will be instrumental in supporting initiatives that empower our team members and enhance their overall experience within the organization. 

How You’ll Contribute:   

• Expertly coordinate all administrative and communication aspects of employee on-boarding, off-boarding, and movement within the organization. Partner closely with other members of the team to ensure all tasks are on track for timely completion. 
• Administer annual compliance requirements, track participation, send reminders, and raise visibility to leadership as needed. 
• Support recruitment activities as needed such as posting open requisitions, scheduling interviews, arranging candidate travel, drafting offer letters, and administering pre-employment paperwork and screenings. 
• Maintain systems and files ensuring accuracy and completeness of HRIS data, personnel files, org charts, employment contracts, I-9s, and other legal compliance requirements.   
• Regularly run audits to ensure employee information is accurate and up to date.  
• Draft and submit personnel action forms and other related employment documents. 
• Respond to unemployment claims and requests for employment verifications. 
• Quarterly reporting and analysis of headcount, turnover and other key HR metrics.
• Support the Performance Development Process (PDP) through pulling reports and tracking completion. 
• Oversee vendor invoicing, ensuring timely submission to finance and accurate coding. 
• Handle supplemental benefits administration including providing policy information to employees, routing approval documents through Adobe, and tracking for completion. 
• Proactively identify opportunities and assess improvements to the employee experience and partner with the HR team to develop and implement innovative and lasting solutions
• Become an in-house expert on our HRIS system(s) and educate, coach and enable employees to utilize self-service features effectively. 
• Assist with new employee onboarding and educating new employees on HR policies, benefits and internal procedures. 
• Serve as a resource for basic employee questions.  Ensure inquiries are routed and responded to promptly.  
• Support the maintenance of compliance with federal, state, and local employment and benefits laws and regulations. 
• Support all administrative tasks requested from the People and Culture leadership.
• Research best practices, regulatory changes, and innovative technologies in Human Resources. 
• Maintain department calendar, providing regular updates to People & Culture team. 
• Coordinate employee engagement, community and learning events as needed. 
• Performs other related duties and projects as assigned.

Player Stats and Qualifications:   

• Bachelor's degree in Human Resources or related field
• A minimum of three to five years’ relevant experience in human resources required; experience within the sports, events, or hospitality industry strongly preferred.
• Excellent verbal and written communication skills. 
• Strong sense of urgency and ability to change direction quickly.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Excellent organizational skills and attention to detail.
• Ability to process highly confidential information in a professional manner. 
• Excellent interpersonal and customer service skills.
• Creative and resourceful problem solving, consistently looking for opportunities to improve processes and procedures. 
• Willingness to jump into any task to support the People & Culture team and overall organization. 
• Good judgement and decision-making skills.
• Working understanding of human resources principles, practices, and procedures.
• Ability to build trust with employees at all levels. 
• Pro-active problem solver and communicator.
• Highly proficient with Microsoft Office Suite or related software.
• Positive, culture champion.
• Passion for hockey.
• Demonstrates the Chicago Blackhawks values of integrity, curiosity, empathy, collaboration, and originality.
• Ability to work non-standard hours including evenings, holidays, and weekends as required

The Team:

The Chicago Blackhawks started their journey as one of the NHL’s “Original Six” professional ice hockey teams in 1926.  Members of the Central Division in the NHL’s Western Conference and six-time Stanley Cup Champions (1934, 1938, 1961, 2010, 2013, 2015), the team calls the United Center home.  

Each day the Team works to uphold our mission to reimagine the potential of hockey.  At its core, the team and greater organization uphold its mission through its core values centered around integrity, curiosity, empathy, collaboration, and originality.  They are fiercely dedicated to evolving and delivering new and legendary fan experiences and captivating new and diverse audiences, both on and off the ice.  As part of their unwavering commitment to drive impact and purpose in the Chicago community, the organization opened the Fifth Third Arena (the team’s official practice facility and community space for youth hockey development), continues to make expansions to the Chicago Blackhawks Foundation, and acquired the AHL team the Rockford IceHogs.  

The Chicago Blackhawks continue to grow in its commitments to honor and celebrate Black Hawk's legacy by offering our platforms, making meaningful contributions, collaborating with Native American people, and reimagining ways to support the many Native American people and communities they live amongst and alongside. They engage in this work through their formal partnership with Black Hawk’s ancestral tribe, the Sac and Fox Nation of Oklahoma, which the tribe established with the Chicago Blackhawks in 2021.  

The Chicago Blackhawks is an equal opportunity employer that values diversity at all levels.   All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applications will receive consideration for employment without regard to gender, race, religion or religious creed, color, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.