Game Day Staff - Merchandise Associate - Employment via Legends
Reports to Director of Merchandise
Pay Rate: $19/hour, Part Time, Seasonal, Temporary
Bay FC is the first NWSL team in the Bay Area. Co-founded by four U.S. Women’s National Team
legends—Brandi Chastain, Aly Wagner, Danielle Slaton, and Leslie Osborne—in partnership with
global investment firm Sixth Street, Bay FC is changing the face of women’s soccer as we know
it. Beginning play in the 2024 season, we are building a squad that will play the beautiful game
with power, passion, energy, and creativity.
OPPORTUNITY
Bay FC & Legends is seeking part-time seasonal Game Day Merchandise Associates for the 2024 inaugural season. We’re looking to hire ten (10) people to support merchandising duties for Bay FC home games. The next home game is May 1st, 2024. Successful candidates will continue to work at home games throughout the remainder of the season.
THE ROLE
Seasonal Merchandise Associates will assist with the sale of official licensed event specific merchandise. You will proactively greet and engage with customers, handle cash and credit transactions, assist with stocking merchandise, and more.
Retail / Customer Service experience is recommended with additional training provided prior to the start of the event. We are looking for applicants with great initiative and positive attitudes to assist us in delivering a world class customer experience to anyone visiting our retail spaces while at the event.
Applicants must be able to work a flexible schedule without any other commitments during the dates of the event.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
- Provide a fun and professional environment for team members and fans
- Proactively greet and assist all customers entering the location
- Uphold Legends standards and policies
- Complete sales transactions efficiently and accurately while adhering to cash protection procedures; welcome all available opportunities to increase individual and venue performance
- Assist as directed by your supervisor to ensure that your assigned location is neat, organized, clean and fully stocked for all events and set up
- Assist with stocking of merchandise
- Complete other duties as assigned by management and supervision
QUALIFICATIONS
- All applicants must be at least 18 years of age
- High school diploma or equivalent. Some college preferred.
- Must be able to work at least 75% of home games throughout the 2024 season (April–
October) Schedule: https://bayfc.com/schedule/?_match_type=home - Must be friendly, self-motivated, and love meeting new people in an exciting event setting
- Willingness and drive to exceed guest expectations
- Must be able to work in a fast-paced and continuously changing environment
- Must maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
- Ability to stand, walk, bend and move throughout the venue for extended periods of time
- Ability to transport up to 30 lbs on a continuous basis
- Basic math skills; ability to accurately count change and balance bank
- Ability to work independently or in a team during set up and to get tasks done efficiently
- Ability to communicate effectively with supervisor and guests
- Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance
- Must be flexible to work extended hours including late nights, weekends and holidays
- Practice safe work habits, follow all safety policies and procedures and regulations including but not limited to Legends’ COVID Preparedness Plan and Standard Operating Procedures, complete company-wide safety training and any additional job specific safety training.
- Follow and encourage your team to follow all safety policies and procedures, looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear, use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
COMPENSATION: Temporary Seasonal Associate- $19/hour
LOCATION: On site - 1123 Coleman Ave, San Jose, CA 95110, PayPal Park
JOB QUALIFYING QUESTIONS
• Can you report to PayPal Park to work the May 1st home game?
• Can you work at least 75% of future home games? (April – October) Schedule:
https://bayfc.com/schedule/
• Do you have strong customer service or retail experience?
• Can you commit to an onsite position?
• Are you local with reliable transportation to PayPal Park?
• Are you over 18 with the legal right to work in CA?
LEGENDS
Founded in 2008 as a hospitality management company, Legends has transformed into a holistic experiential services agency with more than 1,200 full-time and 30,000 seasonal team members globally. Legends has three core divisions operating worldwide: Global Planning, Global Sales, and Hospitality, offering clients and partners a 360-degree platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment.
BAY FC
Bay FC is a team that defies convention and transcends culture. We are proud to represent the
Bay Area with its tapestry of different ethnicities, languages, climates, and ideas. Our team will
be a uniting force, building a culture of belonging and shared pride. We will become a beacon of
hope and connection, welcoming and embracing all fans. Our stadium will be a home for people
of all backgrounds and identities. We will be the bridge that unites the Bay’s diverse
communities. Through our actions and our love of the game, we will inspire and improve the
lives of others.
While our community is our foundation, our love of football is our reason for being. We have
the fire to be the best, and we will show up on the field every day with intensity,
competitiveness, passion, and a drive to win.
Bay FC is an equal opportunity employer to all, regardless of age, ancestry, color, disability
(mental and physical), exercising the right to family care and medical leave, gender, gender
expression, gender identity, genetic information, marital status, medical condition, military or
veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy,
childbirth, breastfeeding and related medical conditions), and sexual orientation, or any other
characteristics protected by applicable federal, state or local laws.
