Job Summary:
It is our goal to Create magical experiences that become lifelong memories for our entire community at Heritage Financial Park. In order to achieve this, our employees need to be professional, courteous, pleasant, reliable, and dependable. Our employees should be willing to go above and beyond to help make our guests feel welcome and always have a smile on their face.
Essential Functions:
We are looking for an enthusiastic Retail Merchandise Intern to provide support to our management team and to provide excellent customer service to our patrons. A Merchandise Intern assists the Manager, Retail Merchandise in the day-to-day operations of the Retail Merchandise Department. The ideal candidate will be able to learn quickly and function in a fast-paced and dynamic environment.
Responsibilities:
• Ability to maintain a neat & professional appearance
• Ability to work in a high paced environment
• Electronic and computer proficiency
• Excellent customer service while maintaining the highest standards of quality and cleanliness
• High attention to detail
• Strong communication and problem-solving skills
Duties:
• Assisting customers and actively selling during operating hours
• Assisting guests with finding novelties, sizes, hats, etc.
• Distribute promotional items designed to help increase fan spirit and attendance at games
• Interact with fans before and during games
• Receiving orders and conducting monthly inventory
• Representing organization in the community
• Scheduling and training hourly Team Store employees when needed
• Keeping eyes on guests at all times as to be attentive to them and their needs
• Keeping the floor space clean, free of fallen items, and moved items replaced to their original location
• Keeping the Team Store sales floor, and stock room, fully stocked and organized
• Keeping upbeat atmosphere before, during and after games
• Process received online orders
• Other duties as assigned
Qualifications:
• Ability to meet deadlines and balance multiple tasks
• Ability to work effectively in a team environment
• Flexibility to work long days, evenings, weekends, and holidays
• Must be able to problem solve quickly, work efficiently in an intense environment
• Sales, merchandising, OpSuite POS system, and customer service experience is a plus
• Self-motivated, organized, and detail oriented
• Some heavy lifting is required
General Physical Requirements:
• Ability to lift 25 lbs up to 50 lbs
• Ability to stand for up to 5+ hours during a game
• Ability to work long hours, weekends & holidays
• Ability to work in adverse weather conditions, including but not limited to rain and heat
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
