Who We Are: We’re the Traverse City Pit Spitters, the premier Northwoods League franchise playing at Turtle Creek Stadium, in Traverse City Michigan. The Traverse City Pit Spitters are in the FUN business and our mission is to provide affordable family entertainment that strengthens the Northern Michigan Community. We create memorable experiences by offering a fun, friendly and inclusive environment. We are a Championship Organization and we pride ourselves on our stellar customer service and our dedication to providing friendly faces, open minds, and our time and energy to our fans
Why we want you: You’re a College or University Junior or Senior, within 3 semesters of graduating. You need an internship for academic credit, and you’re pursuing a degree in Hospitality or Business Management. You work hard and play nice, and appreciate a good joke.
Why you want to work here: We work very hard but we don’t take ourselves too seriously; we realize how important things like puppy visits and staff happy hours are. Plus, you also get free baseball tickets & food (your friends will love you!), a free health club membership, maybe a free round of golf or two, and opportunities to get discounted or free tickets to various shows and events in Michigan. Our playing field is turf, so you never have to tarp! You also have a dedicated support team through the ownership in Grand Rapids (the West Michigan Whitecaps). We’re ALL pretty great people to work with.
What you’ll do: You’ll learn all about the hospitality aspects of The Traverse City Management and Turtle Creek Stadium by communicating with clients, coordinating and staffing baseball picnic areas and assisting with Guest Services initiatives. You'll learn about planning non-baseball events like meetings, concerts, and office parties. You'll learn about the operational aspect of concessions by assisting the Food & Beverage department. You’ll gain knowledge in most other departments while working under the mentorship of other departmental managers.
What you need: You need solid availability no later than May 6th through September – you’ll be working full-time, including evenings, weekends and holidays. Non-event days are generally M-F 9:00 a.m. to 5 p.m. Event days, the day generally begins at 8:30 a.m. and ends after the event. You need a valid driver’s license and a great attitude.
Let’s do this: If you’re ready to apply, we look forward to getting to know you. Submit your resume and drop us a cover letter letting us know why you’d be a good fit. We’ll be in touch!
Internship Summary:
To learn all aspects of the Food and Beverage operation for baseball and non-baseball related events at the Traverse City Pit Spitters including game day staff management, product ordering, corporate meetings, concerts and other events under the mentorship of the Food and Beverage Manager. Interns will also gain knowledge in other departments while working under the mentorship of departmental managers.
Essential Internship Areas of Focus:
- To learn and understand Food and Beverage operations at a ballpark venue. Meeting with vendors for ordering, stocking stands and putting away daily orders, and management of employees during games.
- Learn how to effectively set up, staff and coordinate food and beverage for all aspects of games, events and group outings.
- To learn and gain exposure to the management of baseball food and beverage by helping to oversee game day operations of the entire stadium.
- To learn and gain understanding of the planning process including the coordination and execution of baseball and non-baseball events such as concerts and other corporate events.
- To gain an understanding of dealing with customer issues during games, along with the ability to think quickly on issues that happen during games/events.
- To learn, understand the importance of Guest Services relative to client satisfaction by coordinating and being involved with internal Guest Service initiatives and programs.
- To gain an understanding importance attention to detail on all tasks and projects assigned for the season. To gain an understanding of the menu planning and selection process.
- To understand the importance of image and appearance and how it is directly impacted guest satisfaction both in facility appearance and food presentation.
- Interns will also assist with various aspects of operating our ballpark such as facility events like concerts, high school and college baseball games, etc.
Education Requirements and Expectations:
- Must be a College or University Junior or Senior within at least 3 semesters of graduation.
- Must be pursuing a degree in Hospitality, Business Management or Event Management.
- Must need an internship for academic credit.
- Must be available to participate full-time, including evenings, weekends and holidays. Non-event days are generally M-F 9:00 a.m. to 5 p.m. Event days, the day generally begins at 8:30 a.m. and ends after the event.
- Must have a valid driver’s license.
- Must be available no later than May 6th until approximately September
Physical Demands: The physical demands described here are representative of those that must be met by an internship candidate to successfully complete the goals and purpose of the internship. Reasonable accommodations may be made to enable individuals with disabilities to perform and meet the goals that have been established. While performing the duties of this internship, the intern is regularly required to use hands to handle, or feel; reach with hands and arms; and talk or hear. The intern frequently is required to stand, walk, and sit and move quickly throughout all levels of Suite, concourse and surrounding property. The intern is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The intern must occasionally lift and/or move up to 50 pounds. Specific vision abilities required for this internship include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
Let’s do this: If you’re ready to apply, we look forward to getting to know you. Submit your resume and drop us a cover letter letting us know why you’d be a good fit. We’ll be in touch!
Notice: The above information on this internship summary has been described to indicate the general nature and level of involvement performed by incumbents. Other duties and responsibilities or goals not specifically described may be included.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
