Clubhouse Manager Internship - Bismarck, ND
The Bismarck Larks are offering an internship opportunity for a current college student with an interest in operations and equipment management to gain experience and knowledge in the sports industry. Bismarck Larks internships provide students with immersive, hands-on-learning to help position them for a career in the sports, entertainment and event industry upon graduation.
Who We Are
The Bismarck Larks joined the Northwoods League (NWL) in 2017. The NWL is the largest organized baseball league in the world with 25 teams, drawing more fans than any league of its kind. The NWL provides top college players from North America and beyond a summer collegiate baseball experience. More than 300 Northwoods League players have advanced to Major League Baseball in the NWL’s 30-year history.
The Bismarck Larks became the first team in NWL history to win NWL Organization of the Year in back-to-back seasons (2017 & 2018). The Larks sold out 27 of 36 home games in 2017 (75%) and continued their success in 2018 selling out 30 of 36 home games with an average overall attendance of more than 68,000 fans.
In 2020, the Larks became the first sports team in the country to play safely with fans in the stands during the COVID-19 pandemic. In 2021, the Larks sold out 92% of every ticket and were named one of the top 30 employers in sports by Front Office Sports in the company of the Denver Broncos and Savannah Bananas.
In 2023, the Larks sold out 96.5% of every ticket and averaged 1,833 tickets out of 1,900 tickets available each game, added a brand new videoboard and hosted the NWL Great Plains All Star Game.
The Internship Position
The Bismarck Larks are looking for a Clubhouse Manager to join their team in Bismarck, North Dakota for the 2024 season. As the Clubhouse Manager you will help support our ballpark operations and player personnel team. We’re looking for passionate, talented and positive people who strive for excellence, happiness and inspire the same in others.
The majority of the time, the clubhouse provides the focal point of a baseball club. It often determines the way a player develops and the level of success he has both on and off the field. A well managed clubhouse offers a multi-functional facility, from providing a meeting room to acting as a second home to the players. As the Clubhouse Manager, you will provide exceptional customer service to players, coaches, team personnel, umpires, league officials, and special entertainment acts such as mascots.
The Clubhouse Manager will work closely with the operations department and other internal departments to assist with all operational and team needs. This includes but is not limited to equipment inventory management, clubhouse and dugout cleanliness and organization, and serving as a Larks representative at various promotions, events, Larks games and Funatix events.
Start Date: May 8, 2023
End Date: August 21, 2023 (dependent on post season play)
Academic Qualifications: Applicants should be studying a subject in a relevant field. This may include but is not limited to Sport Management, Event Management, Hospitality, Business, Marketing.
Roles and Responsibilities
Pre-Season Clubhouse Responsibilities
- Equipment inventory
- Uniform inventory
- Cleaning & organization (coach locker room, player locker room, umpire locker room, bathrooms, showers, laundry room, washers, dryers, dugouts, batting cage area)
- Distribute equipment and uniforms to each player & keep records of items distributed
Game Day Responsibilities
- Umpire Liaison: Serve as point of contact for umpires as they arrive in Bismarck
- Call hotel to verify rooms
- Give them meal vouchers
- Make sure umpire room is set before they arrive
- Ensure they receive a high quality post game meal every game
- Give gas receipt to GM for repayment
- Laundry: Home & Visiting team (personals, uniforms, towels)
- Clubhouse Cleaning: Home & Visiting team (tables, garbage cans, dugouts, water/Gatorade jugs, coach office), cleaning crew will clean bathrooms, showers, and locker room floors
- Equipment: Issue any necessary equipment to players (keep records), bring umpires game balls, fill water coolers for both teams (equipment inventory sheets will be provided and should be filled out for any equipment given to players. Sheets should be kept on file for future reference)
Post Game Responsibilities
- General cleaning the locker rooms
- Food: Home, Visiting, & Umpires: Responsible for distribution and clean up of post game meal for the home, visiting team and umpires
- Collect laundry (uniforms & towels) from locker room and begin for following day
- Equipment pickup and storage
- Any other request made by front office personnel
Post Season Responsibilities
- Collect equipment and complete inventory of collected items
- Collect uniforms and complete inventory of collected items
- Cleaning & organization (coach locker room, player locker room, umpire locker room, bathrooms, showers, laundry room, washers, dryers, dugouts, batting cage area)
General Team Responsibilities
- Game and Team Event Availability: Expected to be available for all Bismarck Larks home games and team events, this includes weekends and holidays.
- Funatix Event Availability: Expected to be available for all Funatix Events including but not limited to the Mandan Rodeo Days, company picnics, festivals, etc. Full event list will be provided. This includes weekends and holidays.
- Game Day and Event Hours: Expected to be available from mid to late morning through the end of the game and/or event. Schedule will be decided by the direct supervisor on a homestand and event basis.
- Non-Game Day/Event Hours: Expected to attend office hours of 9 AM-5 PM each weekday.
- Assist with distribution of team pocket schedules, posters and other marketing materials throughout the stadium and community
- Assist with ballpark set-up and tear-down before-the-season, after-the-season and during each homestand
- Assist with event set-up and tear-down at team events and Funatix Events
- Assist with Family Fun zone set-up and tear-down
- Maintain ballpark cleanliness including but not limited to: cleaning tables, chairs, Family Fun Zone area, etc.
- Every intern will be required to perform as the mascot at least once during the summer
- Assist with the tarp pull during rain delays
- All other duties as assigned by Larks front office staff
Knowledge, Skills and Abilities
- Availability to work all home games, team events and Funatix Events
- The ability to work extended hours upwards of 14 hours. Late hours may be required after games to ensure team uniforms/laundry is ready for the next day.
- The ability to lift 30-50 lbs
- Proficient in Microsoft Office and Google Sheets
- Strong verbal communication skills
- Strong organizational and time management skills
- Strong attention to detail
- Must be a team player with strong leadership and communication skills
- Must be enthusiastic with a desire to work hard and have a positive “can‐do” attitude
- Ability to multi‐task and handle responsibility
- Self‐ motivated and ability to take initiative
- Enthusiastic team player, shows enjoyment and interest in working collaboratively
- Uphold our core values: Best, Uplift, Nerve, Teamwork. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community and provide the best experience in sports. It is important that the person in the position commits themselves to these core values.
- Uphold our service vision: Happy People Making People Happy. We want people who love what they do, who find joy in making others laugh or smile, who want to use fun and happiness to make a difference in the lives of coworkers, clients and fans.
Reports To: Vice President, Operations & Field Manager
Stipend & Housing: This is an unpaid internship. Team does offer a stipend to help cover expenses such as housing, transportation, food etc. Team offers 2 options to accommodate interns who are local and interns will travel to Bismarck for the internship.
Option 1-
Stipend-$1000/Month
Housing-Not Provided. Intern is responsible for providing their own housing.
Option 2-
Stipend-$500/Month
Housing- Provided. Intern is responsible for deposit and utilities.
Credit: College credit towards a major, minor or general elective may be earned.
