About Oakland Roots SC and Oakland Soul SC
Oakland Roots Sports Club is a professional soccer team which competes in the USL Championship (USL-C), the largest pro soccer league in the United States. Oakland Soul Sports Club is a pre-professional soccer team that competes in the USL W League. Oakland Roots and Soul are the first, Purpose-driven sports club in the United States. Our Club Purpose is ‘to harness the magic of Oakland and the power of sports as a force for social good’. Our Club Mission is ‘to increase the health, equity and happiness of Oakland by building a sustainable pro sports club with winning teams that develop talent and a world class brand’.
Whether on the pitch, in the stands, or within the community, Oakland Roots and Soul represent our one-of-a-kind city with passion, pride, and commitment to all things Oakland. Player by player. Supporter by supporter. Resident by resident. One day at a time. One game at a time. This is about Oakland first, always.
Role Summary
The Oakland Roots SC Account Executive, Fan Development is responsible for selling and renewing season memberships, mini-plans, group tickets, single-game suites, and hospitality areas.
● Sell and renew season tickets, mini-plans, group tickets, single-game suites, hospitality areas, and other ticket sales/partner opportunities
● High-volume outbound calling and prospecting
● Set appointments, show seats, and give stadium tours with the intent to close business
● Work games, nights, weekends and holidays as assigned (i.e. answer phones, work sales booths, visit clients)
● Represent the organization at in-house stadium events and off-site community events
● Prospect and qualify all potential sales opportunities in addition to provided leads
● Maintain computerized records of all season-ticket customers and prospects with our CRM system (FanThreeSixty)
● Provide excellent customer service to prospects and current clients over the phone and during games and events
● Attend weekly meetings and actively participate in training sessions
● Represent Oakland Roots SC and its related affiliates in a professional manner at all times. ● Occasional short distance travel may be required to meet with potential clients.
Game Day Responsibilities
● Assist with setting up sales tables/booths
● Work Sales Booths
● Visit Clients in the stadium
● Assist with game day client experience
Personal Attributes
● Strong organizational, communications and interpersonal skills.
● Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities. ● Confidence, tact and persuasive manner.
● High stamina and ability to handle pressure.
● Must maintain emotional control under stress.
● Ability to handle multiple tasks in a fast-paced environment with exceptional time management. ● Strong networking skills.
● Approachable and diplomatic.
● Professional appearance and demeanor.
● Enthusiastic, energetic and imaginative, as well as demonstrated leadership and motivational skills.
● Practice regular and prompt attendance.
Skills and Experience
● Bachelor’s degree in Business, Sports Management, Marketing or related field or equivalent and related work experience as a successful sales professional preferred.
● Strong desire to be a sales industry leader.
● Ability to comfortably and persuasively present sales material to potential clients.
● Local Bay Area knowledge and experience preferred.
● Experience working with CRM.
● At least 1-2 years of related ticket sales experience with a professional sports team preferred.
Compensation and Benefits:
● Business casual atmosphere.
● Health, vision, and dental insurance.
● Salary range: $50,000 - $65,000 per year. Plus: Commissions and Bonus
Equal Opportunity Statement
Oakland Roots SC is an Equal Opportunity Employer. It is the policy of Oakland Roots SC to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition, or carrier status, sexual orientation or any other characteristic protected by law.
